Resolved incident

Issues accessing EU accounts

Customer.io · Major · Started

Duration
15m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident is resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Customer.io

    We are currently investigating an issue impacting access to EU accounts and API access. There is no impact with data processing or data loss.

  2. Identified

    Customer.io

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    Customer.io

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    Customer.io

    This incident is resolved.