Resolved incident

Delays in processing requests

Customer.io · Minor · Started

Duration
32m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Customer.io

    Our team is aware of an issue affecting Customer IO EU and US systems . We are looking into this and gathering more details.

  2. Investigating

    Customer.io

    Identified the issue, still processing backlog

  3. Monitoring

    Customer.io

    5% of our customers could have experience delays up to 40minutes, but going forward everything is working correctly

  4. Resolved

    Customer.io

    This incident has been resolved.