Delays in processing requests

Resolved

Minor impact

Started

Lasted 32m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    5% of our customers could have experience delays up to 40minutes, but going forward everything is working correctly

  3. Investigating

    Identified the issue, still processing backlog

  4. Investigating

    Our team is aware of an issue affecting Customer IO EU and US systems . We are looking into this and gathering more details.