Resolved incident

Some customers seeing delays setting up Pipelines in new EU workspaces

Customer.io · Minor · Started

Duration
1h 4m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Customer.io

    We are currently investigating a delay affecting the setup of Pipelines in newly created workspaces in our EU region. Customers creating new workspaces may experience longer than expected wait times before Pipelines become available. Our team is actively working on this and we will post another update shortly. Thank you for your patience.

  2. Monitoring

    Customer.io

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    Customer.io

    This incident has been resolved.