Some EU users are experiencing delays in processing

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   3 months ago

   Customer.io

   Our team is looking into a problem affecting UI slowness and processing delays for some EU customers.

2. Identified

   3 months ago

   Customer.io

   A fix has been implemented and we are monitoring the results. Thanks for your patience and we'll continue to update as we make progress

3. Monitoring

   3 months ago

   Customer.io

   A fix has been deployed, and we are recovering any delayed backlogs. We are continuing to monitor the results.

4. Resolved

   3 months ago

   Customer.io

   This incident has been resolved. Thanks a lot for your patience while we worked on a fix here.