Some customers are experiencing data processing and message-sending delays
Resolved
Minor impact
Updates
Resolved
This incident has been resolved and all backlogs have been processed.
Monitoring
A fix has been deployed, and we are processing any delayed backlogs. We are continuing to monitor the results.
Identified
The issue has been identified and we're working on a fix. Thank you for your patience.
Investigating
Our engineers are currently looking into an issue that is causing data processing and message-sending delays for a small subset of customers in the US region. We apologise for any inconvenience caused.