Delays processing send events in some environments

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   4 months ago

   Customer.io

   We're monitoring increased load on our backend that is causing a delay in processing sends. We are actively monitoring the issue and will share updates accordingly.

2. Monitoring

   4 months ago

   Customer.io

   A fix has been deployed and we are processing through any delay backlogs. We are continuing to monitor but expect delays to reduce shortly.

3. Resolved

   4 months ago

   Customer.io

   This incident has been resolved and any delays have been fully mitigated.