Resolved incident

Intermittent issues loading the in-app message editor.

Customer.io · Minor · Started

Duration
41m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The team has identified the issue and released a fix.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Customer.io

    We are currently investigating an issue preventing the in-app message editor from loading in some accounts.

  2. Investigating

    Customer.io

    We are continuing to investigate this issue.

  3. Resolved

    Customer.io

    The team has identified the issue and released a fix.