Some customers in our EU region may experience errors and delays

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   8 months ago

   Customer.io

   Our engineers are looking into an issue that may be causing some customers in the EU to experience errors in the UI, as well as delays with processing and message delivery. We greatly appreciate your patience while we work to resolve this.

2. Monitoring

   8 months ago

   Customer.io

   We have a resolution in place now and are continuing to monitor.

3. Resolved

   8 months ago

   Customer.io

   Our engineers have resolved this issue. Thank you very much for your patience!