Resolved incident

Some customers are experiencing delays with message sending

Customer.io · Minor · Started

Duration
29m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This issue is now resolved. We greatly appreciate your patience while we investigated.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Customer.io

    Our engineers are currently investigating an issue where message sending is delayed. We thank you for your patience and will be back with another update as soon as possible.

  2. Monitoring

    Customer.io

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    Customer.io

    This issue is now resolved. We greatly appreciate your patience while we investigated.