Some customers in our US region may experience errors and delays

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   8 months ago

   Customer.io

   We're currently investigating an issue that may be impacting some US-based customers, potentially causing UI errors along with delays in processing and message delivery. We appreciate your patience as our team works to get this resolved.

2. Monitoring

   8 months ago

   Customer.io

   A fix has been implemented and we're continuing to monitor for stability. Thank you for your patience!

3. Resolved

   8 months ago

   Customer.io

   This incident has been resolved. We greatly appreciate your patience!