Heap Connect Sync Delays (Bigquery)

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   5 months ago

   Heap

   We are currently experiencing delays for Connect Syncs. Bigquery environments appear to be affected. Our engineering team is currently working to identify a root cause and implement a solution. We will post an update in 2 hours.

2. Investigating

   5 months ago

   Heap

   We are continuing to investigate the issue. We will post an update in 2 hours.

3. Monitoring

   5 months ago

   Heap

   We have deployed a fix and are beginning to catchup delayed environments. We will post an update in two hours, or resolve the incident if all environments have recovered.

4. Resolved

   5 months ago

   Heap

   This incident has been resolved.