Heap Connect Sync Delays (Bigquery)

Resolved

Minor impact

Started

Lasted 5h 6m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We have deployed a fix and are beginning to catchup delayed environments. We will post an update in two hours, or resolve the incident if all environments have recovered.

  3. Investigating

    We are continuing to investigate the issue. We will post an update in 2 hours.

  4. Investigating

    We are currently experiencing delays for Connect Syncs. Bigquery environments appear to be affected. Our engineering team is currently working to identify a root cause and implement a solution. We will post an update in 2 hours.