Minor · No longer listed as active
User property data delayed in Heap connect syncs (US customers only)
· Unavailable
Minor · Resolved
User property data delayed in Heap connect syncs (US customers only)
· 16h 14m
Major · Identified
Salesforce integration: data-in not syncing
· Ongoing
Minor · Resolved
Heap Connect Syncs: Possibility Of Stale Data
· 2h 40m
Minor · Resolved
Third party integration events latency impacting some customers
· 15h 52m
None · Resolved
Heap Connect Sync Delays
· 40m
Minor · Resolved
Heap Connect Syncs: Possibility Of Stale Data
· 23h 14m
None · Resolved
Heap Connect Syncs: Possibility Of Stale Data
· 46h 30m
Minor · Resolved
Heap Connect Syncs: Possibility Of Stale Data (US)
· 4h 17m
Minor · Resolved
US connect customers: possibility of stale data
· 2h 4m
None · Resolved
EU hosted | Heap Charts and Dashboards results not loading
· 4h 9m
Minor · Resolved
Heap Connect Syncs: Possibility Of Stale Data
· 3h 1m
Minor · Resolved
Temporary Data Latency - Investigating
· 4h 20m
None · Resolved
Connect Sync Delays
· 3h
Major · Resolved
Some US Connect customers may be impacted by delays in data lake ingestion
· 2h 31m
Minor · Resolved
Some US customers may experience PA query failures in the app.
· 12h 12m
Major · Resolved
Dashboard and Chart loading issues
· 22h 55m
Minor · Resolved
Temporary Data Latency
· 12h 34m
Minor · Resolved
Slow Queries
· 20m
Minor · Resolved
Incoming data is delayed for customers in US. Both the Heap app and Connect are impacted.
· 7h 26m