Resolved incident

Heap Connect Syncs: Possibility Of Stale Data (US)

Heap · Minor · Started

Duration
4h 17m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Heap

    We are experiencing latency in our upstream data source. Syncs running during this period may have stale data. We will post an update within the hour.

  2. Identified

    Heap

    We are continuing to work on a fix for this issue.

  3. Identified

    Heap

    We are continuing to work on a fix for this issue.

  4. Monitoring

    Heap

    A fix has been implemented and we are monitoring the results.

  5. Monitoring

    Heap

    We are continuing to monitor for any further issues.

  6. Resolved

    Heap

    This incident has been resolved.