Resolved incident

Heap Connect Sync Delays

Heap · None · Started

Duration
40m
Severity
None
Status
Resolved

Summary

None · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Heap

    We are currently experiencing delays for Connect Syncs. Our engineering team is currently working to identify a root cause and implement a solution. We will post an update in 30 minutes.

  2. Monitoring

    Heap

    A fix has been implemented and we are monitoring the results.

  3. Monitoring

    Heap

    A fix has been deployed and we are monitoring. Latency is starting to recover.

  4. Resolved

    Heap

    This incident has been resolved.