Heap Connect Sync Delays

Resolved

None impact

Started

Lasted 40m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been deployed and we are monitoring. Latency is starting to recover.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Investigating

    We are currently experiencing delays for Connect Syncs. Our engineering team is currently working to identify a root cause and implement a solution. We will post an update in 30 minutes.