Temporary Data Latency - Investigating

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   3 months ago

   Heap

   We are currently experiencing delays in data being available in the app for a subset of customers. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue.

2. Investigating

   3 months ago

   Heap

   We are continuing to investigate the issue

3. Monitoring

   3 months ago

   Heap

   Latency is resolving. We are currently monitoring.

4. Resolved

   3 months ago

   Heap

   This incident has been resolved.