Resolved incident

Third party integration events latency impacting some customers

Heap · Minor · Started

Duration
15h 52m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Heap

    We have identified an issue where users may see delays in 3rd party integration events getting to the app, and potentially split users.

  2. Identified

    Heap

    We are continuing to work on a fix for this issue.

  3. Resolved

    Heap

    This incident has been resolved