Active incident

Salesforce integration: data-in not syncing

Heap · Major · Started

Duration
Ongoing
Severity
Major
Status
Identified

Summary

Major · Identified

We are continuing to work on a fix for this issue.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Heap

    Salesforce data isn't syncing into Heap, and new connections or reconnections are failing. We've identified the root cause and are working on a fix. Please don't try to reconnect until we post an update. Thank you for your patience!

  2. Identified

    Heap

    We are continuing to work on a fix for this issue.