Heap Connect Syncs: Possibility Of Stale Data (US)

Resolved

Minor impact

Started

Lasted 23h 23m

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Updates

  1. Resolved

    This incident has been resolved. Latency has recovered at this time.

  2. Monitoring

    Latency has recovered at this time. We continue to monitor.

  3. Identified

    We are experiencing latency from upstream data lake ingestion. This will cause Connect to sync stale data during this period of latency. We will post an update here when latency is resolved. Reach out to support if help is required.

  4. Identified

    We are experiencing latency in our upstream data source. Syncs running during this period may have stale data. We will post an update within the hour.