Integration data not syncing

Resolved

Minor impact

Started

Lasted 9h 54m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring results.

  3. Investigating

    We are continuing to investigate the issue. We will post an update in an hour.

  4. Investigating

    We are continuing to investigate the issue. We will post an update in an hour.

  5. Investigating

    Our integration ingestion pipeline is currently experiencing higher than normal latency. No data will be lost. Customers may not see up to date data for source integrations. We will post an update in an hour.

  6. Investigating

    We are currently investigating an issue reported with the Shopify integration. Some data from Shopify may not be available in customer accounts.