Resolved incident

Heap Connect Syncs: Possibility Of Stale Data (EU Only)

Heap · Minor · Started

Duration
3h 35m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Heap

    We are experiencing latency in our upstream data source. Syncs running during this period in the EU may have stale data. We will post an update within the hour.

  2. Monitoring

    Heap

    A fix has been applied and latency is beginning to recover

  3. Resolved

    Heap

    This incident has been resolved.