Resolved incident

Some customers experiencing latency

Heap · Minor · Started

Duration
11h 26m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Heap

    We are currently investigating this issue.

  2. Investigating

    Heap

    Some customers experiencing query latency. Queries for some customers may take a while to load or return errors. Data collection is not impacted.

  3. Monitoring

    Heap

    All systems are now working and we are actively monitoring

  4. Resolved

    Heap

    This incident has been resolved.