Heap Connect Syncs: Possibility Of Stale Data

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   11 months ago

   Heap

   We are experiencing latency in our upstream data source. Syncs running during this period may have stale data. We will post an update within the hour.

2. Identified

   11 months ago

   Heap

   We are continuing to work on a fix for this issue.

3. Monitoring

   11 months ago

   Heap

   A fix has been implemented and we are monitoring results.

4. Resolved

   11 months ago

   Heap

   This incident has been resolved.