Some customers with Session Replay may be experiencing more limited retention in Heap

Resolved

None impact

Started

Lasted 177h 36m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified and a fix is being implemented. We are currently working to backfill the data and update customers as soon as possible

  4. Identified

    The issue has been identified and a fix is being implemented. We are currently working to backfill the data and update customers as soon as possible