Resolved incident

Some customers with Session Replay may be experiencing more limited retention in Heap

Heap · None · Started

Duration
177h 36m
Severity
None
Status
Resolved

Summary

None · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Heap

    The issue has been identified and a fix is being implemented. We are currently working to backfill the data and update customers as soon as possible

  2. Identified

    Heap

    The issue has been identified and a fix is being implemented. We are currently working to backfill the data and update customers as soon as possible

  3. Monitoring

    Heap

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    Heap

    This incident has been resolved.