Latency in integration events impacting PA customers

Resolved

Minor impact

Started

Lasted 1h 8m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring latency as it begins to recover.

  3. Identified

    We are rolling out a fix for the latency that is currently impacting integration events. New events from third-party sources may take longer to appear in Heap at this time. No data has been lost.