Temporary Data Latency US - Resolved

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   over 1 year ago

   Heap

   We are currently experiencing delays in data being available in the app for some customers in the US. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.

2. Investigating

   over 1 year ago

   Heap

   We continue to investigate this issue. Will post an update again within the hour

3. Investigating

   over 1 year ago

   Heap

   We appreciate your patience while we continue to investigate this issue. Will post another update within the hour.

4. Investigating

   over 1 year ago

   Heap

   We are continuing to investigate this issue.

5. Resolved

   over 1 year ago

   Heap

   This incident has been resolved.