Resolved incident

Heap Connect Syncs EU only: Possibility Of Stale Data

Heap · None · Started

Duration
1h 2m
Severity
None
Status
Resolved

Summary

None · Resolved

This incident has been resolved. Connect syncs will re-sync any missed data at the next regularly scheduled sync.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Heap

    We are experiencing latency in our upstream data source in EU only. Syncs running during this period may have stale data. We will post an update within the hour. No data has been lost and data is still being collected.

  2. Resolved

    Heap

    This incident has been resolved. Connect syncs will re-sync any missed data at the next regularly scheduled sync.