Resolved incident

Heap Connect Sync Delays for EU customers on Snowflake

Heap · Minor · Started

Duration
12h 3m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Heap

    We are investigating an issue impacting Connect syncs to Snowflake in the EU region. Data collection is unaffected, and no data has been lost.

  2. Monitoring

    Heap

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    Heap

    This incident has been resolved.