Heap Connect Sync Delays for EU customers on Snowflake

Updates

1. Resolved

   12 months ago

   This incident has been resolved.

2. Monitoring

   12 months ago

   A fix has been implemented and we are monitoring the results.

3. Identified

   12 months ago

   We are investigating an issue impacting Connect syncs to Snowflake in the EU region. Data collection is unaffected, and no data has been lost.