Resolved incident

Heap Connect Syncs: Possibility Of Stale Data

Heap · Minor · Started

Duration
6h 16m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Heap

    We are experiencing slightly evelated latency in our upstream data source, which will impact customers in the US. Syncs running during this period, especially high frequency syncs, may have stale data. We will post an update within the hour.

  2. Identified

    Heap

    We are continuing to work on this issue.

  3. Resolved

    Heap

    This incident has been resolved