Issues with billing system

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   over 2 years ago

   Hotjar

   We’re investigating an issue with our billing system. We have temporarily deactivated access to it whilst we investigate. Thanks for your patience whilst we look into this.

2. Investigating

   over 2 years ago

   Hotjar

   We have temporarily disabled access to the checkout process and invoices while we investigate this issue. We'll be sure to post an update as soon as these features are back available again. Thanks for you patience while we look into this!

3. Investigating

   over 2 years ago

   Hotjar

   This incident is now resolved. Thanks for bearing with us!

4. Resolved

   over 2 years ago

   Hotjar

   This incident is now resolved. Thanks for bearing with us!