Data collection paused for some customers

Updates

1. Resolved

   2 months ago

   This incident has been resolved, and data is collecting as normal.

2. Monitoring

   2 months ago

   A fix has been implemented and we are monitoring the results.

3. Identified

   2 months ago

   Some accounts may experience a temporary pause in Hotjar Session Recordings and see tag verification warnings. The issue has been identified and a fix is being implemented.