Ask screenshots delayed processing

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   over 2 years ago

   Hotjar

   We're investigating an issue where some users may see a delay in Feedback screenshots being processed. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

2. Identified

   over 2 years ago

   Hotjar

   We've identified the issue and are working on a fix!

3. Monitoring

   over 2 years ago

   Hotjar

   We have deployed the fix for this issue, and we are monitoring things to make sure everything is looking good!

4. Resolved

   over 2 years ago

   Hotjar

   This incident has been resolved, the pending screenshots for Feedback responses have been processed. Thank you for bearing with us!