Resolved incident

Bundle Discount applied incorrectly to some accounts

Hotjar · None · Started

Duration
77h 30m
Severity
None
Status
Resolved

Summary

None · Resolved

Our engineers have resolved the issue and customers got back the proper discount

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Hotjar

    The Bundle Discount has been applied incorrectly to a small number of accounts

  2. Investigating

    Hotjar

    Our engineers have identified the cause, and are working on a solution

  3. Resolved

    Hotjar

    Our engineers have resolved the issue and customers got back the proper discount