Some trials have been deactivated

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   over 2 years ago

   Hotjar

   We're investigating an issue where some trials have been deactivated. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

2. Investigating

   over 2 years ago

   Hotjar

   We've identified the root cause of this incident, and a fix is being developed! We'll post an update to let you know when we're deploying and monitoring the fix. Thanks again for bearing with us!

3. Resolved

   over 2 years ago

   Hotjar

   This incident is now resolved. All of the affected trials have now been reactivated. Thanks for bearing with us!