Elevated latency causing slow performance

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   over 2 years ago

   Hotjar

   We're investigating an issue with elevated latency in our database, which may cause longer load times, slower processing of sessions, and other delays in Hotjar functions. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

2. Monitoring

   over 2 years ago

   Hotjar

   The database performance has returned to the expected levels. Our engineers will monitor the situation to ensure that everything is back to normal.

3. Resolved

   over 2 years ago

   Hotjar

   This incident is now resolved. Thanks for bearing with us!