Insights sporadically unavailable

Resolved

None impact

Started

Lasted 36m

View official incident ↗

Updates

  1. Resolved

    This incident is now resolved. Thanks for bearing with us!

  2. Monitoring

    The external service has recovered and normal operations have returned. We are monitoring the situation to ensure that everything is stable.

  3. Identified

    The external service has recovered and normal operations have returned. We are monitoring the situation to ensure that everything is stable.

  4. Investigating

    We’re investigating an issue with a failing system that is causing sporadic maintenance mode messages to appear. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!