Resolved incident

Ask responses briefly rejected

Hotjar · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

From approximately 7:26 to 7:42 UTC, an internal change caused Ask product responses to be rejected instead of saved. Our monitoring system alerted us to this issue and we reverted the change immediately and everything is working as expected again.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Hotjar

    From approximately 7:26 to 7:42 UTC, an internal change caused Ask product responses to be rejected instead of saved. Our monitoring system alerted us to this issue and we reverted the change immediately and everything is working as expected again.