Intercom is down in the EU

Resolved

Started

Lasted 42m

View official incident ↗

Updates

  1. Resolved

    Intercom was down in the EU from 08.23 UTC until 08:36 UTC. All services are back to normal operations. Please don’t hesitate to reach out to team@intercom.io: mailto:team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

  2. Monitoring

    We have implemented a fix and are seeing recovery. We'll continue to monitor and update you when we are confident in the recovery.

  3. Investigating

    Intercom is down in the EU. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.