Updates
Resolved
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to team@intercom.io: mailto:team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Monitoring
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
Investigating
We're seeing issues with Fin where it is escalating to support teams more than usual. Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.