Fin not answering in the USA region

Resolved

Started

Lasted 34m

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Updates

  1. Resolved

    Between 14:15 - 14:41 UTC Fin was slow to respond to conversations. We have identified the cause and do not expect recurrence. Apologies for the disruption. There are more details available in the attached root cause analysis document.

  2. Identified

    We're seeing partial recovery for Fin answering questions.

  3. Investigating

    We're investigating Fin not answering conversations in the USA hosting region.