Updates
Resolved
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to team@intercom.io: mailto:team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour.
Identified
Fin is currently experiencing difficulties. Fin may be slow to respond or escalate a conversation. Our team is aware of the issue and are currently investigating. We will update you here when we have more information.