Resolved incident

[Support] Phone assistance is unavailable

Scaleway · Minor · Started

Duration
166h 37m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The platform is accessible again. Teams are in the process of verifying that the operation of the platform is compliant. We apologize for this interruption.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Scaleway

    Due to an issue with our phone system, only ticket and live chat assistance are currently available. We are currently investigating the situation and will update this status as soon as we have more information.

  2. Investigating

    Scaleway

    We are continuing to investigate this issue.

  3. Resolved

    Scaleway

    The platform is accessible again. Teams are in the process of verifying that the operation of the platform is compliant. We apologize for this interruption.