[BookMyName] PHP emergency migration — multiple service regressions

Resolved

Minor impact

Started

Lasted 92h 12m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Identified

    On 2026-10-21, a critical PHP RCE (CVE-2026-109618/109619, CVSS 9.2) forced an emergency migration of the BookMyName services. The migration introduced PHP compatibility regressions in legacy code, impacting customers since 2026-10-21.