[Transactionnal Email] - Delivering Issue

Updates

1. Resolved

   8 days ago

   All emails have now been sent, and traffic is back to normal.

2. Monitoring

   8 days ago

   We have identified the issue and successfully restored outbound traffic. The problem was caused by a network configuration that failed to apply properly. We applied fix, which resolved the situation, and outgoing emails should start clearing and sending out gradually.

3. Identified

   8 days ago

   Some customers may experience emails getting stuck while processing or sending. We are actively working to resolve the issue and sincerely apologize for the inconvenience caused.