← SumUp status

SumUp outage history

Official incidents, ongoing and resolved.

  • Resolved

    Some notifications for Business Account are not delivered

    · 166h 8m

  • Resolved

    Card reader connection issues

    · 2h

  • Resolved

    Cloud Api transactions are failing

    · 1h 22m

  • Resolved

    PIX processing issues

    · 13m

  • Resolved

    Customer support chat channel issues

    · 61h 48m

  • Resolved

    Increased failures with cards issued by Santander UK

    · 2h 3m

  • Resolved

    Transfers out impacted

    · 4h 42m

  • Resolved

    Business Account issues in Europe

    · 10h 6m

  • Resolved

    We have ongoing issue with online payments that has limited impact

    · 4h 9m

  • Resolved

    Pix Outgoing Transfers Unavailable

    · 26h 21m

  • Resolved

    Sales History not showing sales

    · 6m

  • Resolved

    We are investigating an issue with SMS and Emails related to Sign Ups and Sign Ins

    · 1h 15m