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From the provider

Official status

Operational

The official status page reports all systems operational.

Official status page

User reports

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Service components

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Customer SupportOperational
DashboardOperational
LoginsOperational
SumUp WebsiteOperational
Cash AdvanceOperational
Online StoreOperational
Business Account (EU)Operational

Accounting

2 componentsOperational

Accounting - ExpensesOperational
Accounting - InvoicesOperational

Cuenta Digital (Chile)

4 componentsOperational

Cuenta Digital (Chile) - Chilean Tax Authorities Reporting (SII)Operational
Cuenta Digital (Chile) - Digital Account: CardsOperational
Cuenta Digital (Chile) - Digital Account: DepositsOperational
Cuenta Digital (Chile) - Digital Account: TransfersOperational

Developers

1 componentOperational

Developers - SDKOperational

Loyalty & CRM

4 componentsOperational

Loyalty & CRM - Points & RewardsOperational
Loyalty & CRM - Promotions & AutoPilotOperational
Loyalty & CRM - Dashboard & ReportingOperational
Loyalty & CRM - POS IntegrationOperational

Payments

12 componentsOperational

Payments - Card ReadersOperational
Payments - Online PaymentsOperational
Payments - Payment LinksOperational
Payments - RefundsOperational
Payments - Solo Cloud APIOperational
Payments - Tap to Pay on AndroidOperational
Payments - Tap to Pay on iPhoneOperational
Payments - Card Readers: Air & 3GOperational
Payments - Card Readers: SoloOperational
Payments - Card Readers: Top & Top NFCOperational
Payments - Card Readers: Total, On & SuperOperational
Payments - PayoutsOperational

PIX

4 componentsOperational

PIX - Generate QR CodeOperational
PIX - Pay QR CodeOperational
PIX - Receive PixOperational
PIX - Send PixOperational

POS

12 componentsOperational

POS - Cash ManagementOperational
POS - Employee ManagementOperational
POS - Item Catalog & InventoryOperational
POS - Ordering & Floor PlanOperational
POS - ReceiptsOperational
POS - KioskOperational
POS - TerminalOperational
POS - Kitchen Display System (KDS)Operational
POS - POS ProOperational
POS - QR Order & PayOperational
POS - Table PayOperational
POS - SumUp POSOperational

Reporting

2 componentsOperational

Reporting - FiscalizationOperational
Reporting - Sales History & ReportsOperational

SumUp Bank (Brazil)

3 componentsOperational

SumUp Bank (Brazil) - Bill PaymentOperational
SumUp Bank (Brazil) - Card TransactionsOperational
SumUp Bank (Brazil) - Mobile TopUpOperational

SumUp: Personal Finance

6 componentsOperational

SumUp: Personal Finance - Bank TransfersOperational
SumUp: Personal Finance - Card Top UpsOperational
SumUp: Personal Finance - Card TransactionsOperational
SumUp: Personal Finance - Local LoyaltyOperational
SumUp: Personal Finance - LoginsOperational
SumUp: Personal Finance - P2P TransactionsOperational