← SumUp status

SumUp outage history

Official incidents, ongoing and resolved.

  • Resolved

    Card transactions failing

    · 1h 37m

  • Resolved

    FPS transactions delayed or rejected

    · 4m

  • Resolved

    We are having issues during payee verification. The team actively working on the fix.

    · 56m

  • Resolved

    MFA Outage on Latam Bank Flows

    · 13m

  • Resolved

    Multi-Device-Sync and Kitchen Display System (KDS) are not receiving orders

    · 7h 6m

  • Resolved

    Touchscreen not responding on POS devices

    · 146h 15m

  • Resolved

    High amount of FPS transfers being rejected

    · 28m

  • Resolved

    Bank Transfers

    · 23m

  • Resolved

    We’re experiencing issues with sending and receiving Pix transactions due to an incident affecting BACEN services.

    · 2h 27m

  • Resolved

    Issue with Logins and Payments Acceptance

    · 10m

  • Resolved

    Elevated card payment failures (Mastercard / Maestro)

    · 40m

  • Resolved

    Degraded Performance in Banking Services Due to a Technical Issue

    · 1h 11m

  • Resolved

    Outbound and Inbound Faster payment systems in the UK are experiences issues

    · 5h 20m

  • Resolved

    CloudAPI service degradation

    · 6m

  • Resolved

    Delays in Receipts and Transaction History

    · < 1m

  • Resolved

    Some payments failing

    · 3h 2m

  • Resolved

    Logins

    · 4h 36m

  • Resolved

    Issues with receipts and sales history

    · 36m

  • Resolved

    Expected delay in Business Account outbound and inbound transactions

    · 19h 56m

  • Resolved

    Pix Out issue

    · 49m