We’re experiencing issues with sending and receiving Pix transactions due to an incident affecting BACEN services.
Resolved
Updates
Resolved
The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal. Also, BACEN confirmed their services have recovered. You can stay up to date on the status of our services anytime here on our status page: https://status.sumup.com.
Monitoring
BACEN services are recovering, we’re monitoring the situation SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page: https://status.sumup.com.
Investigating
An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.