CloudAPI service degradation

Resolved

Started

Lasted 6m

View official incident ↗

Updates

  1. Resolved

    We no longer see indicators of degraded performance affecting CloudAPI and continue to monitor service stability.

  2. Monitoring

    We no longer see indicators of degraded performance affecting CloudAPI and continue to monitor service stability.

  3. Investigating

    Cloud API (Solo card reader integration) is failing with error (500) responses.

  4. Investigating

    An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

  5. Investigating

    We’re investigating reports of degraded performance affecting Solo CloudAPI.