Some payments failing

Resolved

Started

Lasted 3h 2m

View official incident ↗

Updates

  1. Resolved

    The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page: https://status.sumup.com.

  2. Monitoring

    Applied a fix for the problem, we’re monitoring the situation SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page: https://status.sumup.com.

  3. Monitoring

    Applied a fix for the problem, we’re monitoring the situation SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page: https://status.sumup.com.

  4. Monitoring

    Applied a fix for the problem, we’re monitoring the situation SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page: https://status.sumup.com.

  5. Monitoring

    Applied a fix for the problem, we’re monitoring the situation SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page: https://status.sumup.com.

  6. Identified

    Issue identified, working on a fix right now Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page: https://status.sumup.com.

  7. Identified

    Issue identified, working on a fix right now Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page: https://status.sumup.com.

  8. Investigating

    An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.