Degraded Performance in Banking Services Due to a Technical Issue

Resolved

Started

Lasted 1h 11m

View official incident ↗

Updates

  1. Resolved

    The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page: https://status.sumup.com.

  2. Identified

    Issue identified, services are recovering Our engineering team has identified the root cause, applied the fix, and services are now recovering.

  3. Identified

    Issue identified, working on a fix right now Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page: https://status.sumup.com.